Mr Ravi Dissanayake

Orthopaedic Surgeon

Tel: (03) 8808 4000 | Fax: (03) 7054 3614 | Email: office@rdortho.com.au

Website: www.rdortho.com.au


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Privacy Policy: Your consent is required for us to collect and use your personal information. This policy explains how and why this information is collected, stored and used. Please read it carefully.

Personal information is collected primarily to provide high-quality healthcare as part of your assessment and management plan. Your information is also used for administrative purposes necessary to operate our medical practice, including billing and compliance with Medicare and the Health Insurance Commission.

The phone numbers and email addresses you provide may be used to contact you or your nominated next of kin when required.

Your personal information may be disclosed to other healthcare providers involved in your care, including treating doctors, specialists, and allied health professionals outside this medical practice. This may occur through referrals, requests for medical investigations, or the receipt of test results and reports.

You are not obliged to provide the requested information; however, failure to do so may compromise the quality of care and treatment we are able to provide. You have the right to access the personal information we have hold about you, except in rare circumstances where access may lawfully be withheld. In such cases, an explanation will be provided.

Mr Dissanayake utilises an Australian-based and regulated artificial intelligence (AI) medical scribe that converts speech to text during your consultation. This allows Mr Dissanayake to focus on you and facilitates timely communication with you and your healthcare providers following your appointment. If you do not wish for this technology to be used, please advise Mr Dissanayake prior to or during your consultation.

Fees for Provision of Service: 

The cost of an initial consultation is $250.00

The Medicare rebate of $86.15 can be processed on your behalf if your bank account is registered with Medicare.

The operation of an efficient and reliable private surgical practice tailored to individual patient needs requires fees that exceed Medicare rebates. As a result, out-of-pocket expenses apply to our services. This practice does not bulk bill Medicare.

Private health insurance does not contribute to the cost of outpatient consultations but may contribute significantly to the cost of inpatient surgery.

Payment for consultations is required on the day of attendance. An itemised tax invoice will be provided following your consultation. Accounts are charged above the standard Medicare rebate. Payments may be made by credit card, EFTPOS, or cash (exact amount).

If surgery is required, you will be provided with a written quote that includes the relevant item number(s) for your procedure. The total quoted surgical fee is payable prior to the date of surgery. Our surgical fees are set in accordance with current medical guidelines. Our aim is to provide high-quality care while making every reasonable effort to minimise patient costs.

WorkCover and TAC Claims: For all WorkCover and TAC consultation claims, the patient or account holder is personally responsible for payment of the medical fees associated with treatment. Payment for the consultation is required on the day of the appointment. A tax invoice will be emailed or mailed to you, which you may submit to WorkCover or TAC for reimbursement.

Medicare benefits cannot be claimed for services provided in relation to a WorkCover or TAC claim. Any portion of the fee not reimbursed by Workcover or TAC remains the responsibility of the patient.

Your Consent:

Privacy Policy Consent: I have read and understand the Privacy Policy of this medical practice as outlined above and consent to my personal information being collected, used, and disclosed in this manner.

Fees for Provision of Services: I have read and understood the Fees for Provision of Services. I acknowledge that, unless otherwise stated, there is no Medicare or private health insurance rebate to cover these fees.

Financial Consent: I understand that there may be out-of-pocket expenses associated with my treatment and/or surgery. These expenses may include surgical, anaesthetic, and other medical costs that are not fully reimbursed by Medicare, private health insurance, WorkCover, or TAC.

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